To our International Customers
Deal Design utilizes a service called WorldShopping to allow our valued customers living overseas to purchase our products safely and easily. When you access our website from overseas, the WorldShopping cart will be displayed automatically.
→See the WorldShopping Guide for more details.
●Regarding Production Time
We produce our items for each order as it is placed, so in cases when we have your items in stock we are able to ship them to the WorldShopping warehouse within 2 to 3 days, and when we don't have stock we will require approximately 1 month for production before shipment. Thank you for your understanding.
How to Use
How to add your favorite items to the WorldShopping cart:
Click “Add to Cart” on the WorldShopping banner to proceed. The cart will only appear for items that are available for purchase from your country.
→See the How to use WorldShopping Cart guide to learn more.
Payment
WorldShopping charges a 10% service fee based on the total product price*. Once we deliver the product to WorldShopping, you will receive a second invoice from WorldShopping for the international shipping fee, handling fee and other fees if required.
→ See the About Payment and Cost page for more information.
*total product price = the price of the item(s) plus tax, along with the domestic shipping fee in Japan (to the WorldShopping warehouse).
Cancellations
Given the fact that WorldShopping purchases products on behalf of the customer, we cannot accept any changes in orders that have been placed through this service, such as cancellations, exchanges or returns. We greatly appreciate your understanding, and humbly request that you confirm all the details of your order before it is placed.
→See here for more details about cancellation, exchanges and returns.
Inquiries
Typically, inquiries to our shop can only be handled in Japanese and English. Please understand that we are not capable of responding to inquiries in other languages. You can contact WorldShopping in other languages through the links below.
• WorldShopping Contact English
• WorldShopping Contact (Simplified Chinese)
• WorldShopping Contact (Traditional Chinese)
To inquire about the production time of an order you have placed through WorldShopping, send a message to our English Instagram account here: @dealdesign_world and provide the details of your order including either a screenshot or the name of the items you ordered and the date your order was placed. Also feel free to request customizations such as size extension through this Instagram account.